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THRIVE Members Community – Service Agreement

This Service Agreement ("Agreement") is made between Jana Gokalp ("Coach") and the participant ("Member") for access to the THRIVE Members Community ("Program").

By enrolling in THRIVE, you agree to the terms outlined below.

Program Overview

THRIVE is a members-only community designed to provide ongoing support for sustainable fat loss, habit change, and long-term wellbeing following completion of a coaching program with Jana (either VIP Accelerate 1:1 Coaching or Beyond the Scale group coaching).

Membership includes:

  • Access to a private online members community

  • Ongoing tools, prompts, and content to support nourishment, mindset, sleep, movement, and habits

  • Light-touch group coaching, accountability, and check-ins

  • Continued access to curated resources and learning materials from past programs

Membership Access & Duration

  • THRIVE is a month-to-month membership, with recurring billing until cancelled by the Member

  • Members may join or leave at any time

  • Access to the community and resources is granted while membership is active and ends if membership is cancelled

Member Commitment

By joining THRIVE, you agree to:

  • Engage respectfully within the community

  • Honor the confidentiality and privacy of fellow members

  • Participate in a way that supports your own journey, without judgment or comparison

  • Take personal responsibility for implementing tools and strategies shared within the space

Coach Commitment

The Coach agrees to:

  • Provide a supportive, inclusive, and professionally guided environment

  • Share tools, prompts, content, and resources aligned with the Program’s purpose

  • Offer optional coaching prompts, live check-ins, and group interaction where relevant

  • Maintain professional boundaries and ethical standards at all times

Refund & Cancellation Policy

  • This is a month-to-month membership and can be cancelled at any time by the Member

  • No refunds will be issued for the current billing cycle once payment is processed

  • If you cancel, access will continue until the end of your billing period

  • To avoid future charges, cancellation must be completed prior to your next billing date

Results Disclaimer

The resources and support in THRIVE are meant to empower and guide your journey. However, your results depend on your own participation and consistency. The Coach does not guarantee specific outcomes or weight loss results.

Health Disclaimer

This community and its content are for educational and supportive purposes only and do not replace medical or therapeutic advice. You agree to consult your healthcare provider before making any changes to your nutrition, exercise, or lifestyle. The Coach is not acting as a licensed medical professional.

Confidentiality

All conversations, posts, and shared experiences within the THRIVE community are to be treated as confidential. Screenshots, direct quotes, or private messages may not be shared outside the group.

Intellectual Property

All materials, prompts, resources, and content shared in THRIVE are the intellectual property of the Coach. These may not be copied, shared, or repurposed without written permission.

Termination Clause

The Coach reserves the right to remove any Member from the Program, without refund, if there is a breach of respectful behavior, confidentiality, or terms of this agreement.

Contact & Support

For technical issues, billing questions, or community-related support, please contact [email protected]. Office hours and response time will be communicated inside the community.

By enrolling in THRIVE, you confirm that you have read, understood, and agreed to the terms of this Service Agreement.

Thrive

Keep Growing. Keep Going. Welcome to THRIVE.

Transformation doesn’t end when the program does, and you don’t have to navigate what comes next on your own.

This is your space for real-life support, without pressure or perfectionism. Inside THRIVE, you’ll:

✅ Strengthen the healthy habits you’ve already built

✅ Catch self-sabotage before it derails your progress

✅ Get continued access to expert tools, gentle accountability, and compassionate coaching

✅ Grow alongside a like-minded community of women who get it

You've done the foundational work—now it's time to keep showing up for the life you're creating.

✨ Join THRIVE and give yourself the steady, sustainable support your transformation deserves.

What People Are Saying:

I lost 18 pounds during our coaching together, but honestly, the bigger win was learning how to stop chasing perfection. For once, I wasn’t following someone else's plan but actually I was following my own. The personalised strategies and deep mindset work helped me untangle years of emotional eating. This was more than weight loss: it was finally learning how to trust myself again.

Sarah, 42, executive & mom of two

I dropped 12 pounds and kept them off, but what I gained was even more powerful: clarity, energy and peace around food. You helped me understand how my hormones were impacting everything from sleep to cravings and we created a plan that actually fit my life. I didn’t have to overhaul everything. I just needed the right support, at the right pace.

Leila, 46, navigating peri-menopause

I lost 22 pounds through our 1:1 work, but what surprised me most was how effortless it felt once my mindset shifted. I didn’t need more willpower, I needed a coach who could help me slow down, listen to my body and focus on the real reasons I was stuck. I feel lighter in every way now: not just physically, but mentally and emotionally too.

Amanda, 50, recovering from burnout

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