Beyond the Scale – Group Coaching Program Service Agreement
This Service Agreement ("Agreement") is made between Jana Gokalp ("Coach") and the participant ("Client") for participation in the Beyond the Scale 8-week group coaching program ("Program").
By enrolling in the Program, you agree to the terms outlined below.
Program Overview
Beyond the Scale is an 8-week group coaching program designed to support women in achieving sustainable fat loss, hormone balance, and habit transformation through education, community, and mindset coaching.
The Program includes:
- Weekly live group coaching calls (recordings provided)
- Digital resources and handouts
- Private community support
- Tools for mindset, nutrition, and lifestyle change
Program Start & Duration
The Program begins on 16/09/2025 and ends eight consecutive weeks from start. Access to resources and the group space will be provided for the full 8-week duration as well as up to 120 days after course start.
Client Commitment
By joining this Program, you agree to:
- Participate in the group calls or review call replays
- Engage respectfully in the group space
- Honor the privacy and confidentiality of other members
- Complete action steps and resources to the best of your ability
Coach Commitment
The Coach agrees to:
- Provide coaching, resources, and support as outlined above
- Maintain professional and ethical coaching boundaries
- Offer a safe, inclusive, and non-judgmental environment
Refund Policy
Due to the nature of digital coaching and immediate access to materials:
- There are no refunds once the program begins.
- If you are unsure about your readiness to commit, please reach out before enrolling. We want you to feel confident in your decision.
- If an emergency arises before the program begins, we may be able to defer your participation to a future cohort (at Coach’s discretion).
Results Disclaimer
Your results depend on your level of commitment, consistency, and personal health factors. While this Program provides evidence-informed tools and support, individual results will vary. The Coach does not guarantee specific outcomes.
Health Disclaimer
This Program is educational in nature and does not replace medical advice. You agree to consult with your physician before beginning any lifestyle, nutrition, or supplement changes. The Coach is not acting in the capacity of a licensed medical professional.
Payment Terms
Full payment is due at the time of enrollment unless otherwise agreed in writing. If a payment plan is offered, all installments must be completed regardless of participation or perceived results.
Confidentiality
All personal information shared within the group is to be treated as confidential. Please do not share screenshots, audio, or content from other members outside of the group setting.
Intellectual Property
All Program content, including PDFs, audio, video, and worksheets, is the intellectual property of the Coach and may not be copied, shared, or repurposed without written permission.
Termination Clause
The Coach reserves the right to remove a participant from the Program without refund if there is a breach of respectful behavior, confidentiality, or the terms outlined here.
Contact & Support
For questions or personal support during the Program, please contact [email protected]. Office hours and response time will be communicated at the start of the Program.
By enrolling in the Program, you confirm that you have read and agreed to this Service Agreement in full.